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TACTIQLab.
Mike Angelastro

This is by far the best fidget device I've ever seen! Highly recommend anything from Tactiq!

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TACTIQLab.
Davide Gatti

Excellent company, precise assistance.

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TACTIQLab.
Daniel Mattar

Good Shop!

You're a legend, thank you for the review Daniel 🤝

Christian @ TACTIQLab.

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TACTIQLab.
Caelan snape

I got an infinite slider of here a few months ago, and honestly I couldn't recommend anything more. I jave slight autism and ADHD so really enjoy stuff to fiddle with, and this is definitely my favourite toy. 100% will buy again

Really glad the Infinite Slider has become your favourite thing to fidget with, and that you’re enjoying it so much 🤩. We really appreciate the support, and we’ll be here when you’re ready for the next one!

James @ TACTIQLab.

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TACTIQLab.
Craig Burrows

Great service and product!

Appreciate the review Craig, you're the best 🤝

Christian @ TACTIQLab.

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TACTIQLab.
Jason Patterson

I have ASD and I like to purchase my fidget tools from this shop because they are sleek, trendy, and cool. The quality is exceptional, & over and beyond excellence.

You're the best Jason - thank you so much for all the support you've given us so far 🙏

Christian @ TACTIQLab.

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TACTIQLab.
Anonymous

Easy and reliable, quick feedback!

Glad you had a great experience with us 🤝, thanks anonymous!

James @ TACTIQLab.

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TACTIQLab.
Davide Gatti

Too much waiting time

Hey Davide, really appreciate the honest feedback. 🙏 We're still a small company with a relatively small team, so we can sometimes get overwhelmed when order volumes spike, which unfortunately affects shipping times.

We're actively working on increasing our shipping speed and expanding the team and our operations over the next year, so we're hoping to make this a much smoother experience as we grow.

Thanks for your patience and for taking the time to leave a review!

James @ TACTIQLab.

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TACTIQLab.
Anonymous

The ordering process was straightforward, the product arrived well packaged, and the quality of the Infinite Slider – Terrain immediately made a very good impression.

Hey, really glad to hear the whole experience made a good impression!! 🙌 We put a lot of thought into the packaging and presentation of the TERRAIN, so it's great to hear everything arrived safely and the quality stood out straight away.

Really appreciate the detailed feedback!

James @ TACTIQLab.

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TACTIQLab.
Anonymous

Great and fast service.

Happy you had a great experience with our service!!! 🙌 We always aim to keep things quick and straightforward, so we really appreciate the feedback.

James @ TACTIQLab.

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TACTIQLab.
Darryn Cardenas

All my products are really good

Hi Darryn, we're thrilled to hear you're happy with our tools! Thanks for your support and kind words, Thanks for the continued support!!

James @ TACTIQLab.

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TACTIQLab.
Ruben Vazquez

Couldn't track my package when it was shipping

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TACTIQLab.
Damian Panciera

The store gave me some issues and the customer service was really excellent in solving it.

Really glad our customer service team was able to get everything sorted for you! 🙌 We know issues can be frustrating, so we really appreciate you giving us the chance to make things right.

Thanks for the kind words!

James @ TACTIQLab.

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TACTIQLab.
Alberto aparato

I will be back. 😎

You are a legend Alberto, check your emails 👀 - we've just sent you something!

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TACTIQLab.
Derek Fincher

Still waiting for the product almost a month later and no response from customer service when I contacted them to ask about it.

Glad we could sort this out for you in the end Derek 🙌 - for visibility purposes, it turns out the parcel was lost in transit but we sorted Derek out with a reshipment ASAP with no additional cost!

Hope it gets to you safely this time 💪

James @ TACTIQLab.

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TACTIQLab.
Daniel León Bauzá

Easy to buy from, transparent, good discounts, fast shipping.

Thanks for the kind words Daniel 🙌

We really appreciate you mentioning the whole experience, not just the product. We’ve always wanted TACTIQLab. to be straightforward to shop with - fair pricing, clear communication, and getting your order to you as quickly as possible.

Glad everything went smoothly, and thanks for your support!

James @ TACTIQLab.

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TACTIQLab.
Pirooz Javan

You screwed me over

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TACTIQLab.
Oleksandr Tsybin

Shipment might be faster

Thanks for the feedback 🙌

We’re always looking for ways to improve the delivery experience. We’ll keep working with our fulfilment partners to make sure orders get from our warehouse to your door as quickly and smoothly as possible.

James @ TACTIQLab.

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TACTIQLab.
Anonymous

Not only are the products well made, but the company promptly responded to my question about delivery on their product. Will definitely order from here again.

Thank you for your kind words Anonymous 🙌 we're always here to help out and give support when we can too, so we're glad you felt that. Check your email we just sent you something 😉

Christian @ TACTIQLab.

Outstanding customer service!!!

Really glad you were satisfied with our customer service KJR 🙌, appreciate you for taking your time to write a review for us!

Christian @ TACTIQLab.

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TACTIQLab.
Anonymous

Shipping was fast!

You the best Anonymous - super glad you're happy with the shipping speed too 🙌

Christian @ TACTIQLab.

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TACTIQLab.
James Jeffries

Pathetic. DO NOT BUY THIS! It fell apert as soon as I got it

Hi James, we're sorry to hear about your experience. Please contact us so we can resolve this issue for you. Thank you for your feedback.aHey James - glad we could sort you out with a free replacement with no additional cost in the end 🙌

For visibility, our team found an issue which affected a small batch during the production of the SHIELD II units. If you've been impacted please contact us at support@tactiqlab.com, with picture evidence of your tool and we'll provide you with a free replacement ASAP.

James @ TACTIQLab.

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TACTIQLab.
Jimmy Flor

After a non communication experience and a order that did not say when it arrived and suddenly it was there.. the Products themself makes up for this! Really nice sliders, tank and fidgetspinner.

Really appreciate the honest feedback here - completely agree with you, our communication via shipping needs to improve ASAP. We're working on improving our email communication in regards to shipping updates 😅.

But we're glad you're loving the experience with our tools though - appreciate the feedback!!

James @ TACTIQLab.

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TACTIQLab.
Max Carpelan

COOL items! nice quality as described. VERY FAST SHIPPING was great. Customer service is so helpful, they did help me to track items, emailing tracking codes and informing when and where I can pick-up gadgeds!
Reliable and cool fellows, so thanks from Finland!

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TACTIQLab.
Henrik Borg

The quality of the products is very high, and they both look and feel very nice. The delivery time to Sweden from China was quite long, as the order took more than two weeks to arrive which is something to be aware of in case one is planning to order as a gift.

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TACTIQLab.
Matthew Green

Excellent

Thanks so much for your support with all the reviews Matt

Christian @ TACTIQLab.

easy experience - and fast shipping

Thanks so much for your kind words DJ, we're glad you had a smooth experience and appreciated the quick shipping. 🙌

Christian @ TACTIQLab.

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TACTIQLab.
Jimmy Flor

No updates and no products, also wrote to customer service when I finally found it no reply 😴